@ 14:30 (02:30 PM) EST
Backup01 and VPN VPN-NYC 01
Current Status: Resolved
Resolved – The issue has been resolved.
In Progress – After looking at the problem we have found out that we have a bad switch. We are configuring and replacing the switch now. Everything should be back up within 30 minutes
Investigating – The NYC Network 01 data center is down. We do not know when it will be back up, but we are working with the data center and doing everything we can to resolve this as soon as possible. Sorry for the inconvenience, and thank you for your understanding. We will update this as soon as we know more.